Returns & Exchanges
At Hi-Tech Pharmaceuticals, we strive to ensure your fashion experience is seamless, offering a 30-day window for returns on all unworn and tagged apparel. We are committed to providing high-quality garments and will gladly exchange or refund items that do not meet our rigorous standards.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and obtain a Return Authorization Number.
Prepare the Package
Place the original items, including all tags and protective packaging, into a secure shipping box along with your printed return slip.
Ship the Items
Affix the prepaid shipping label provided in your email and drop the package off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned garments, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing